Privacy policy.

Introduction

In compliance with the General Data Protection Regulation (RGPD/GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you about how your personal data is processed on this website.

Data controller

The controller of your personal data is:

• Company name: Sitento
• Registered address: Barcelona, Spain
• Contact email: hola@sitento.es
• Privacy email: privacidad@sitento.es

Data we collect

We only collect the data you voluntarily provide when filling in forms on this website (name, email, phone number, clinic name) and basic technical data generated by browsing (IP address, device type, pages visited) through analytics cookies, if you accept them.

Purpose of processing

Your data is processed for the following purposes:

• Responding to your inquiries and requests for commercial information
• Scheduling the free assessment call you request
• Sending you commercial communications if you have subscribed to the newsletter
• Complying with legal tax and accounting obligations
• Analyzing website usage to improve it (only with your consent)

Legal basis

The processing of your data is based on your express consent when filling in forms or accepting cookies, on our legitimate interest in responding to your inquiries and, where applicable, on the performance of a contract if we enter into a business relationship.

Retention period

We retain your data for as long as necessary to fulfill the purpose for which it was collected (typically 24 months after your last interaction for commercial contact data), or for the applicable legal period if a business relationship has been established.

Disclosure to third parties

We do not disclose your personal data to third parties except where legally required. We use the following service providers, which may process data on our behalf and comply with the RGPD:

• Web hosting (servers in the EU)
• Email marketing (European provider, data processing agreement)
• Web analytics (with IP anonymization, only if you accept cookies)

Your rights

You have the right to access, rectify and erase your data, as well as other rights recognized by the RGPD: restriction of processing, portability and objection. You can exercise them by emailing privacidad@sitento.es and stating which right you wish to exercise.

If you believe the processing of your data does not comply with the regulations, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security

We apply appropriate technical and organizational measures to ensure a level of security appropriate to the risk: HTTPS encryption, access control, backups and internal training.

Cookies

This website uses cookies. For more information, see our Cookie Policy.

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The date of the last update appears at the top of this document.